Enkay ties up with Noble Systems

For call center automation technology

Enkay Technologies (India) Pvt. Ltd., India's leading converged solutions provider has tied up with Noble systems, world leader in the customer contact technology arena to offer most up-to­date call center automation technologies with comprehensive and affordable solutions to the Indian market.
"Apart from enhancing it's Contact center solutions capabilities, Enkay's partnership with Noble Systems will also give it the competitive edge and will leverage the brand value of Enkay among its existing and potential customers" said Mr. Dayal Hemrajani, Chairman & Managing Director, Enkay Technologies, while announcing the tieup.
Noble Systems solutions allow companies to communicate more effectively with their customers via multiple channels, including inbound/outbound/blended voice, email, fax and web. This unified system includes the key software technologies that contact centers need most: Predictive dialing, Inbound contact management and ACD, IP-PBX, Self Service IVR software, CTI for intelligent screen pops, Digital Call Recording, Workforce Management and Reporting, and VolP Support. Noble also provides seamless integration to existing corporate environments, reducing your learning curve and protecting your technology investments.
Noble Systems utilizes the latest hardware, database and telephony technologies to offer a fully open highly customizable, and scalable platform. The innovative Noble TM Solution delivers a complete customer contact solution with integrated Predictive Dialing, ACD, IVR, Messaging, and more, including distributed deployment options and the ability to unify applications to a single agent desktop. Noble Systems has designed an intuitive interface and real-time decision making tools that allow contact centers to create effective customer contact programs quickly and easily, said Mr. Reddy Annapureddy, Director, International Business Development, Noble Systems.
For more than 20 years, Noble Systems has been delivering CIM solutions that build performance and productivity, improve the quality of customer contacts, and reduce costs. The comprehensive Noble® Solution enables enhanced customer interaction, giving your company the ability to increase and control the quantity and quality of your client communications tactics.
About Noble Systems
Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform. Noble's focus on applying technology advances has allowed the company to deliver a more powerful solution by continuously increasing the system's functionality. System specialists take great care to match client requests and considerations to the most current technologies, emerging with a more useful and productive product.
About Enkay Technologies India Pvt. Ltd.
With nearly three decades of experience and tie-ups with World-Class Partners like NEC, Sharp, Lifesize, Tandberg & Honeywell, Enkay Technologies India Pvt. Ltd. has developed a world class portfolio of products and solutions comprising ofIP Telephony, Contact Center, Unified Communications, Multimedia & Boardroom, Video conferencing, Security Systems & IT solutions respectively.